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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Mitchell

Jim Mitchell

January 30, 2025

5  out of  5
rating by Jim Mitchell
"Met our insurance needs and treated us with kindness and respect. We were very pleased with the great customer service and the quickness in taking care of our needs. We received a quick fair quote and were helped making payment in the way we were happy with."
We responded:
"Thank you, Jim, for sharing your experience! I'm glad we could meet your insurance needs and provide service with kindness and respect. It's wonderful to know that you appreciated the quick and fair quote, as well as the assistance with your payment preferences. If you have any questions or need further assistance, feel free to reach out."
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Amy Aronowitz

January 26, 2025

5  out of  5
rating by Amy Aronowitz
"I hate dealing with car insurance and the rate hikes and everything else, but Brandon called me and g really took the time to explain my policy to me. I can't tell you how much that means. He gave me a great quote, at a cheaper price, and was so kind! Great customer service!"
We responded:
"Amy, thank you for your wonderful review! I'm happy to hear that Autumn was able to provide you with a great quote and exceptional customer service. We understand that dealing with car insurance can be frustrating, so it's great to know that Autumn made the process easier for you. If you have any further questions or need assistance in the future, our office is always here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Michael Spray

January 23, 2025

5  out of  5
rating by Michael Spray
"Brandon was very helpful in dealing with Liberty and gave us a much better rate with better coverage. Thank you so much"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to hear that Brandon was able to assist you in securing a better rate and coverage. Your satisfaction is our priority, and we're here for any future needs or questions you may have. Feel free to reach out anytime!"
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Michael Campbell

January 18, 2025

5  out of  5
rating by Michael Campbell
"Blake was very helpful and friendly."
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that Blake was able to assist you with such friendliness and helpfulness. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Britt Risinger

January 15, 2025

5  out of  5
rating by Britt Risinger
"Review For Devin Rising: I called in to pay premiums due on 2 vehicles. Devin answered the phone and took care of everything for me & emailed me a receipt for both payments. Devin was very professional and helpful. Thanks for your help, Devin."
We responded:
"Thank you, Britt, for sharing your experience! I'm glad Devin was able to assist you with your premiums and provide the receipts promptly. It's wonderful to know that Devin's professionalism and helpfulness made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jose Parrilla

January 14, 2025

5  out of  5
rating by Jose Parrilla
"Mr. Brandon was a great help when it came to answering my questions regarding my policies and was very helpful and polite. He made changing policies and rates easy to understand and what the costs of coverage are going towards. A pleasure to speak with and great customer service."
We responded:
"Thank you, Jose, for sharing your experience! I'm delighted to hear that Brandon was able to assist you with your policies and provide clear explanations. It's wonderful to know that you found the service both helpful and polite. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Emmaly Osborne

January 14, 2025

5  out of  5
rating by Emmaly Osborne
"Devin was absolutely amazing!! I have been paying a ridiculous amount for insurance that didn’t even have as good of coverage as he was able to give me. So helpful and made the process super easy! Thank you so much Devin!!"
We responded:
"Thank you, Emmaly, for sharing your experience! I'm so happy to hear that Devin was able to assist you with better coverage and make the process easy. Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Mikayla Smith

January 14, 2025

5  out of  5
rating by Mikayla Smith
"I wanted to cry after learning how much I would save on auto insurance with State Farm. After experiencing terrible service and rates with Progressive, I decided to look into a different option. On the other line was a hero: Devin Rising. He saved me time, stress, and most importantly, money. I was extremely impressed with his knowledge and ability to communicate my insurance policy in simple terms. Moreover, he followed up every step of the way and confidently knew how to answer my questions. Switching was easy, and I am happy I found insurance fit for me. Thank you SO MUCH Devin!"
We responded:
"Thank you, Mikayla, for sharing your experience! I'm so glad that Devin was able to assist you effectively and make the switch to State Farm a smooth process. It's wonderful to know that his expertise and follow-up made a positive impact on your insurance journey. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Brady Rising

Brady Rising

January 3, 2025

5  out of  5
rating by Brady Rising
"Thanks to Devin Rising I will be saving so much money on my car insurance! Big thanks to Will and his team and for the high quality service that I was provided with. The communication was clear and concise and super helpful! Thank you!"
We responded:
"Thank you, Brady! I'm happy to hear that Devin was able to help you save on your insurance. Our team is grateful for your kind words about the service and communication you received. If you have any questions or need further assistance, feel free to reach out to us anytime!"
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Dylan Wier

January 3, 2025

5  out of  5
rating by Dylan Wier
"Devin Rising was very helpful with my claim 🙏"
We responded:
"I'm happy to hear that Devin was able to assist you, Dylan. We appreciate your feedback and are grateful to have Devin as part of our team. "
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John Cowling

December 27, 2024

5  out of  5
rating by John Cowling
"Will Rentchler State Farm is so kind and helpful! Being new to the area I didn't know what to do! His office will take time to explain converages and help with any life insurance needs. So thankful I can do business with someone who loves their team members, serves the community and I can put my trust in. Will Rentchler State Farm for the win!"
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to hear that our office could assist you with your insurance needs as you settled into the area. We truly value our team and community, and it's rewarding to know that it makes a difference. If you have any questions or need further assistance, feel free to reach out anytime!"
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Amber Zepeda

December 26, 2024

1  out of  5
rating by Amber Zepeda
"Lacking."
We responded:
"Thank you so much for the amazing review, Amber. I'm very thankful for your business and appreciate you very much!"
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Erin Mullins

December 11, 2024

5  out of  5
rating by Erin Mullins
"Josie was absolutely amazing. Sometimes, dealing with insurance can be such a pain, but she went above and beyond to help me figure out why my insurance rates increased and how to get them back to what they should have been. She took extra time out of her day to deal with the billing department and see why I was getting cancelation notices, even though I paid. She made the process so much less stressful for me, and you could tell she genuinely cared about helping me. She even followed up on everything to make sure it was all done properly. She was so incredibly kind and thorough. Thank you so much, Josie! You're amazing!"
We responded:
"Erin, thank you for sharing your experience! I'm glad Josie could assist you with your insurance rates and billing concerns. It's wonderful to know she made the process less stressful and showed genuine care. We appreciate your kind words and are always here to help with any future needs."
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Jeff Pace

December 9, 2024

5  out of  5
rating by Jeff Pace
"Dylan is a very professional and honest salesperson. He provided honest evaluation of insurance options and comparison of my current insurance."
We responded:
"Jeff, thank you for your wonderful review! I'm glad to hear that Dylan provided you with a professional and honest evaluation of your insurance options. It's great to know that his approach helped you compare your current insurance effectively. We appreciate your feedback and are here for any future needs or questions you might have!"
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Rylee Funk

December 9, 2024

5  out of  5
rating by Rylee Funk
"I don’t typically write reviews but I just had to for my top notch experience! Dylan took his time explaining everything I need to understand before making my decision. He was very patient and proved how knowledgeable and insightful this team is. He made an experience I was dreading to something that was stress-free. Thank you!"
We responded:
"Rylee, thank you for sharing your experience! I'm glad Dylan could make the process clear and stress-free for you. It's wonderful to know that his patience and knowledge stood out. We appreciate your kind words and are here for any future needs or questions you might have."
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Selena B

December 6, 2024

5  out of  5
rating by Selena B
"Very impressive. Great customer service"
We responded:
"Selena, thank you for your wonderful review! We're glad you found our customer service impressive. Your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out."
Profile photo of Jean Gruspier

Jean Gruspier

December 5, 2024

5  out of  5
rating by Jean Gruspier
"Every time I call I receive the best customer service! Everyone is always so accommodating, kind, and understanding. Josie and Aly always make calling in a fun experience. I actually look forward to calling because I know it’s going to be an easy, fun phone call where they will be kind, personal and professional . I hope everyone gets recognized for the great job they’re doing!"
We responded:
"Jean, thank you so much for your wonderful review! I'm glad to hear that you consistently receive excellent customer service from our team. Josie and Aly will be thrilled to know that their efforts make your calls enjoyable and stress-free. Your kind words mean a lot to us, and we truly appreciate your recognition of their hard work. If you ever need anything else, don't hesitate to reach out. We're always here to help!"
Profile photo of Donna C

Donna C

December 3, 2024

5  out of  5
rating by Donna C
"I spoke with Brandon this afternoon over a couple of questions about my bill and he was very helpful. He went above and beyond to make sure I understood my bill. We need more people like Brandon in customer service positions. Really happy with my service today."
We responded:
"Donna, thank you for sharing your experience! I'm glad Brandon could assist you with your billing questions and ensure everything was clear. We appreciate having team members like Brandon who go the extra mile. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Moses moses

December 3, 2024

5  out of  5
rating by Moses moses
"Wish I would have met this guy sooner. Great quotes, lower prices, more benefits, perfesionalism."
We responded:
"Moses, I'm so glad you had a positive experience with our office! It's wonderful to know you found our quotes competitive and our service professional. We're always here to help with any of your insurance needs. Thanks for choosing us!"
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Cristiane Ventura

December 2, 2024

5  out of  5
rating by Cristiane Ventura
"Devin Rising was awesome, he cares about our needs. He worked around my schedule, very knolegble and professional. The offer was great, we did not save money, but we got a better coverage and extra offers. What matters the most, he showed us what it is more important and what we pay for."
We responded:
"Cristiane, thank you for sharing your experience! I'm glad Devin was able to accommodate your schedule and provide you with the coverage that best suits your needs. It's wonderful to know that he took the time to explain the important aspects of your policy. We're grateful for your trust in our office and are here for any future questions or assistance you might need!"
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Peyton Williamson

November 25, 2024

5  out of  5
rating by Peyton Williamson
"Josie went above and beyond for me! Took care of an issue that, in the end, wasn't really her problem to solve but she did so anyway. Old school customer service! Can't say thanks enough."
We responded:
"Peyton, thank you for sharing your experience! I'm happy to hear Josie provided such exceptional service and went the extra mile for you. We truly value her dedication to our clients. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
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Paul Singleton

November 24, 2024

1  out of  5
rating by Paul Singleton
"Was denied life insurance with lab results which weren’t accurate. Sent the check to me with no phone calls or acceptable explanation. Very impersonal."
We responded:
"Thank you for sharing your feedback, Paul. We understand your concerns and apologize for any frustration caused. Our team had reviewed your case and attempted to provide clarification. However, we’re happy to connect with you again to address any remaining questions or concerns."
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Ron Garrett

November 22, 2024

5  out of  5
rating by Ron Garrett
"Great guy and very helpful. I like talking with a normal person!!"
We responded:
"Ron, thank you for the wonderful review! I'm glad you found our conversations helpful and enjoyed the personal touch. It's always a pleasure to assist you. If you ever need anything else, feel free to reach out!"
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Aubie Benfield

November 21, 2024

5  out of  5
rating by Aubie Benfield
"Allie and the rest of the ladies are the most friendly people and the absolute most helpful insurance company I have ever had they are understanding and caring and don’t treat me like just another customer 5 stars for sure kudos to this State Farm office you guys rockkkkkk"
We responded:
"Aubie, thank you so much for your wonderful review! I'm really happy to hear that Allie and the rest of the team have made such a positive impact on your experience with us. It's great to know that you feel understood and cared for. We truly appreciate your kind words and your 5-star rating. If you ever need anything, don't hesitate to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Neville Sarkari

November 19, 2024

5  out of  5
rating by Neville Sarkari
"My accounts were switched to Will Rentschler's office when my agent in Gulf Breeze retired. The experience has been great so far. Questions have been answered quickly and everything I have needed has been done with great customer service. I want to give a special shout out to Brandon Calabro, who has helped me several times with new policies and adjustments. He has been quick, accurate, and very polite. So overall I would give this office 5 stars and especially kudos to Brandon!"
We responded:
"Neville, thank you for sharing your experience! I'm glad to know that the transition to our office has been smooth and that your questions have been answered promptly. It's wonderful to hear that Brandon has been able to assist you with new policies and adjustments efficiently and courteously. Your feedback is greatly appreciated, and I'll make sure to pass on your kudos to Brandon. If you need any further assistance, we're always here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"