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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cristiane Ventura

Cristiane Ventura

December 2, 2024

5  out of  5
rating by Cristiane Ventura
"Devin Rising was awesome, he cares about our needs. He worked around my schedule, very knolegble and professional. The offer was great, we did not save money, but we got a better coverage and extra offers. What matters the most, he showed us what it is more important and what we pay for."
We responded:
"Cristiane, thank you for sharing your experience! I'm glad Devin was able to accommodate your schedule and provide you with the coverage that best suits your needs. It's wonderful to know that he took the time to explain the important aspects of your policy. We're grateful for your trust in our office and are here for any future questions or assistance you might need!"
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Peyton Williamson

November 25, 2024

5  out of  5
rating by Peyton Williamson
"Josie went above and beyond for me! Took care of an issue that, in the end, wasn't really her problem to solve but she did so anyway. Old school customer service! Can't say thanks enough."
We responded:
"Peyton, thank you for sharing your experience! I'm happy to hear Josie provided such exceptional service and went the extra mile for you. We truly value her dedication to our clients. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
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Paul Singleton

November 24, 2024

1  out of  5
rating by Paul Singleton
"Was denied life insurance with lab results which weren’t accurate. Sent the check to me with no phone calls or acceptable explanation. Very impersonal."
We responded:
"Thank you for sharing your feedback, Paul. We understand your concerns and apologize for any frustration caused. Our team had reviewed your case and attempted to provide clarification. However, we’re happy to connect with you again to address any remaining questions or concerns."
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Ron Garrett

November 22, 2024

5  out of  5
rating by Ron Garrett
"Great guy and very helpful. I like talking with a normal person!!"
We responded:
"Ron, thank you for the wonderful review! I'm glad you found our conversations helpful and enjoyed the personal touch. It's always a pleasure to assist you. If you ever need anything else, feel free to reach out!"
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Aubie Benfield

November 21, 2024

5  out of  5
rating by Aubie Benfield
"Allie and the rest of the ladies are the most friendly people and the absolute most helpful insurance company I have ever had they are understanding and caring and don’t treat me like just another customer 5 stars for sure kudos to this State Farm office you guys rockkkkkk"
We responded:
"Aubie, thank you so much for your wonderful review! I'm really happy to hear that Allie and the rest of the team have made such a positive impact on your experience with us. It's great to know that you feel understood and cared for. We truly appreciate your kind words and your 5-star rating. If you ever need anything, don't hesitate to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Neville Sarkari

November 19, 2024

5  out of  5
rating by Neville Sarkari
"My accounts were switched to Will Rentschler's office when my agent in Gulf Breeze retired. The experience has been great so far. Questions have been answered quickly and everything I have needed has been done with great customer service. I want to give a special shout out to Brandon Calabro, who has helped me several times with new policies and adjustments. He has been quick, accurate, and very polite. So overall I would give this office 5 stars and especially kudos to Brandon!"
We responded:
"Neville, thank you for sharing your experience! I'm glad to know that the transition to our office has been smooth and that your questions have been answered promptly. It's wonderful to hear that Brandon has been able to assist you with new policies and adjustments efficiently and courteously. Your feedback is greatly appreciated, and I'll make sure to pass on your kudos to Brandon. If you need any further assistance, we're always here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Deanna Lipscomb

November 19, 2024

5  out of  5
rating by Deanna Lipscomb
"Hannah, I cannot thank you enough for your incredible help with my buyer! From providing a quick and competitive homeowner’s insurance quote, to answering all of our questions, your professionalism and dedication made the process so much smoother. Thanks to your efforts, we had a seamless closing, and my buyer is thrilled to be settling into his new home. Your expertise and exceptional service were invaluable, and I look forward to working with you again in the future! 🏡"
We responded:
"Deanna, thank you so much for your wonderful review! I'm really happy to hear that Hannah was able to assist your buyer with a quick and competitive homeowner’s insurance quote. Her professionalism and dedication truly shine through in moments like these. It's fantastic that the closing went smoothly and that your buyer is settling into their new home comfortably. We appreciate your kind words and look forward to working with you again in the future. If you need any further assistance, please don't hesitate to reach out! - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Karma Stroud

November 18, 2024

5  out of  5
rating by Karma Stroud
"Aly has been amazing since day 1! When I have had issues they have been GREAT to help me. They communicate soooo well with me and constantly call me back to answer any questions I have!!!!"
We responded:
"Karma, thank you so much for your wonderful review! I'm glad to hear that Aly has been so helpful from the start. Our team takes pride in maintaining excellent communication and ensuring all your questions are answered promptly. We appreciate your trust in us and look forward to continuing to assist you with any future needs. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Kayoua (Kay)

Kayoua (Kay)

November 18, 2024

5  out of  5
rating by Kayoua (Kay)
"Going against my better judgement of picking up unknown calls, I would say that it was the most rewarding call in a long time. With Devin Rising on the other line, I was able to save $100+ on my new policy with State Farm. He was very informative, friendly, personable, and assisted me at every step. I am an extremely busy person and never got around to changing providers, so I'm really glad that it was Devin on the other line. I highly recommend calling him if you are looking to switch, and no, this is NOT a paid review. I wish it was! ..Maybe a gift card? 😎"
We responded:
"Kayoua, I'm so glad you took that call! Devin is indeed a fantastic member of our team, and I'm happy he could help you save over $100 on your new policy. It's great to know he made the process informative and personable for you. We appreciate your high recommendation and your sense of humor about the gift card! If you ever need further assistance, don't hesitate to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Bobby Bruner

November 15, 2024

5  out of  5
rating by Bobby Bruner
"a pleasure to do business with....."
We responded:
"Bobby, thank you for the wonderful review! I'm happy you found it a pleasure to do business with us. If you ever need anything in the future, don't hesitate to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Gabrielle Vinson

Gabrielle Vinson

November 15, 2024

5  out of  5
rating by Gabrielle Vinson
"Devin Rising was an absolute pleasure!! He helped my family and I save money while getting the coverage we needed. Thanks so much Devin!"
We responded:
"Gabrielle, I'm so glad to hear that Devin was able to assist your family in finding the right coverage while saving money. We truly appreciate your positive feedback and are grateful to have Devin on our team. If you need any further assistance, don't hesitate to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Janelle Hall

Janelle Hall

November 14, 2024

5  out of  5
rating by Janelle Hall
"Brandon was great! He understood what I wanted and gave me exactly what I asked for! Now I have full coverage paying less than I paid with Progressive!"
We responded:
"Brandon is indeed a valuable part of our team, and I'm glad he could meet your needs so effectively. It's wonderful to know you're now enjoying great coverage at a better rate than before. If you have any further questions or need assistance, our office is here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Craig Rising

Craig Rising

November 12, 2024

5  out of  5
rating by Craig Rising
"I'm so grateful for Devin’s help with all of my questions. He was incredibly patient and took the time to explain everything to me in detail. He also found me a great policy at an affordable price. I highly recommend him to anyone looking for insurance."
We responded:
"Craig, thank you so much for your wonderful review! I'm really happy to hear that Devin was able to assist you with all your questions and find you a great policy. His patience and detailed explanations are truly valued in our office. We appreciate your recommendation and look forward to helping you with any future insurance needs. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Carla Montalvo

Carla Montalvo

November 11, 2024

5  out of  5
rating by Carla Montalvo
"I had an amazing experience with Brandon G. He was incredibly polite, took the time to explain everything thoroughly, and even followed up with a phone call to ensure I fully understood the policy. It's clear that Brandon is highly knowledgeable and genuinely passionate about providing exceptional service. I highly recommend him!"
We responded:
"Carla, thank you for sharing your experience! I'm glad Brandon was able to assist you so thoroughly and ensure you understood your policy. His dedication to providing exceptional service is truly appreciated. If you have any further questions or need assistance in the future, our office is here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Amy Aronowitz

Amy Aronowitz

November 4, 2024

5  out of  5
rating by Amy Aronowitz
"I hate dealing with car insurance and the rate hikes and everything else, but Autumn called me and gave me a great quote, at a cheaper price, and she was so kind! Great customer service!"
We responded:
"Amy, thank you for your wonderful review! I'm happy to hear that Autumn was able to provide you with a great quote and exceptional customer service. We understand that dealing with car insurance can be frustrating, so it's great to know that Autumn made the process easier for you. If you have any further questions or need assistance in the future, our office is always here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Dan morris

Dan morris

October 25, 2024

5  out of  5
rating by Dan morris
"Kaleb was great getting a great quote for me and is even working on my home owners policy with them . So if you need insurance you need to call them and talk to Kaleb I give him a 10 rating on customer service"
We responded:
"Dan, thank you for your fantastic review! I'm glad Kaleb could assist you with a great quote and is working on your homeowners policy. Your recommendation means a lot to us, and we're grateful for your high rating of our customer service. If you have any further questions or need additional assistance, feel free to reach out anytime. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Debi Knight

October 24, 2024

5  out of  5
rating by Debi Knight
"Very helpful and kind!😊👍😊"
We responded:
"Debi, thank you so much for your kind words! We're happy to know you found our service helpful and kind. Your positive feedback means a lot to us. If you ever need anything else, feel free to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Sara Dean

Sara Dean

October 24, 2024

5  out of  5
rating by Sara Dean
"Love love love everyone I've ever dealt with at Will Rentschler's office! I usually go in to make my payments in person because it's always such a pleasant experience and is sometimes the highlight of my day. Aside from the amazing staff, I've had 3 different agents handling my account in the 7+ years I've been with Statefarm and all of them have been so personable and knowledgeable. I appreciate that they all have taken the time to educate me rather than just trying to upsell me on products. Special shoutout to Ally for being a ray of sunshine anytime I call or come in :)"
We responded:
"Sara, thank you so much for your wonderful review! I'm really happy to hear that you enjoy visiting our office and interacting with our team. It's fantastic to know that our agents have been both personable and knowledgeable over the years, and that they take the time to educate you rather than just focusing on sales. I'll be sure to pass along your special shoutout to Ally – she truly is a ray of sunshine! If you ever need anything or have any questions, we're always here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Stephen McMinn

Stephen McMinn

October 24, 2024

5  out of  5
rating by Stephen McMinn
"Aly has been great. I added a new car then we added a new person to the policy which ended up not working out and I dropped that one from my policy. Aly really helped me through the whole process. Been with state farm forever and will be staying because of the helpful people just like Aly. Thank you so much."
We responded:
"Thank you, Stephen! I'm glad to hear that Aly was able to assist you with adding and removing members from your policy. It's wonderful to know that her support made the process smooth for you. We appreciate your long-term loyalty to State Farm and are grateful for customers like you. If you need any further assistance, don't hesitate to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Sarah Smith

October 23, 2024

5  out of  5
rating by Sarah Smith
"Autumn is amazing! Insurance is a necessity and can be a pain....but with the right agent it can be a pleasant experience."
We responded:
"Sarah, thank you for your wonderful review! We're so happy to hear that Autumn made your insurance experience pleasant. It's great to know that her efforts are appreciated. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Pamela Brown

October 22, 2024

5  out of  5
rating by Pamela Brown
"I saved so much money and my agent Hannah was so amazing. She walked me through everything so I could understand my policy. I absolutely feel.so blessed!"
We responded:
"Pamela, thank you so much for your wonderful review! I'm so glad to hear that Hannah was able to help you save money and make your policy easy to understand. We truly appreciate your kind words and are grateful to have you as a part of our State Farm family. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Jessica Williamson

Jessica Williamson

October 18, 2024

5  out of  5
rating by Jessica Williamson
"Very efficient and personable. He communicates well and explains things thoroughly."
We responded:
"Jessica, thank you for your wonderful review! I'm glad you found our service efficient and personable. Clear communication and thorough explanations are important to us, and it's great to know they made a difference for you. If you ever have more questions or need further assistance, we're here to help. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
Profile photo of Kileigh Florence

Kileigh Florence

October 17, 2024

5  out of  5
rating by Kileigh Florence
"Hannah was absolutely amazing! She helped me deal with an ongoing issue with my current insurance company that could not be resolved. She set me up with a new plan and explained everything perfectly. Zero time wasted and amazing customer service."
We responded:
"Kileigh, thank you for sharing your experience! I'm glad Hannah could assist you with resolving the issue with your previous insurance company and setting you up with a new plan. It's wonderful to know that she provided clear explanations and efficient service. We appreciate your feedback and are here for any future needs or questions you may have. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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faith rising

October 11, 2024

5  out of  5
rating by faith rising
"Will Rentschler State Farm is the best agency! Kaleb Prichard was our agent, and he saved us tons as well as explaining our coverage and what it means so well! Keep doing the great work!"
Profile photo of Angela Helton

Angela Helton

October 4, 2024

5  out of  5
rating by Angela Helton
"Autumn was awesome. She was so helpful and answered all my questions."
We responded:
"Angela, thank you for your wonderful review! I'm glad to hear that Autumn was able to assist you so effectively and answer all your questions. We appreciate your feedback and are here for any future needs you may have. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"