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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Joyner

Michelle Joyner

March 15, 2025

5  out of  5
rating by Michelle Joyner
"Thanks Abigail Very knowledgeable and professional…."
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm happy to know that Abigail's knowledge and professionalism made a positive impact on your experience. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Tori Bramblett

March 14, 2025

5  out of  5
rating by Tori Bramblett
"Abigail Flakes is a wonderful agent! She was able to answer all of my questions/address my concerns. Will definitely continue working with her!"
We responded:
"Thank you, Tori, for your fantastic feedback! I'm delighted to hear that Abigail was able to assist you with all your questions and concerns. We look forward to continuing to support you with your insurance needs. If you ever have more questions or need assistance, feel free to reach out!"
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Raychel Tucker

March 13, 2025

5  out of  5
rating by Raychel Tucker
"I had the pleasure of working with Abigail recently, and she helped me understand the policies and was very patient and knowledgeable! I would highly recommend her if you are looking for insurance!"
We responded:
"Thank you, Raychel, for your wonderful feedback! I'm delighted to hear that Abigail was able to assist you with understanding the policies. Her patience and knowledge truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Skylar Miller

March 12, 2025

5  out of  5
rating by Skylar Miller
"Amazing service and incredibly personable staff! AbiGail made sure I got the exact coverages I needed for a great price, and even called me to follow up and make sure all of my documents showed up. I definitely recommend this agency for anyone shopping for insurance."
We responded:
"Thank you, Skylar, for your wonderful feedback! I'm happy to hear that AbiGail provided you with the coverage you needed at a great price and followed up to ensure everything was in order. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Linda Viets

March 12, 2025

5  out of  5
rating by Linda Viets
"Great service. Very friendly staff."
We responded:
"Thank you, Linda, for your wonderful feedback! I'm glad to know you had a positive experience with our friendly team. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Clayton Henderson

February 28, 2025

5  out of  5
rating by Clayton Henderson
"We have many policies with this office! Their staff is very friendly and I’m always surprised at how reasonable the insurance rates are for a name brand company, like State Farm!"
We responded:
"Thank you, Clayton, for your wonderful feedback! I'm happy to know that you find our staff friendly and our rates reasonable. It's great to have you with us for multiple policies. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Austin Beckermeyer

February 28, 2025

5  out of  5
rating by Austin Beckermeyer
"I'm not one to leave reviews, but if I could give enough starts to balance out the 1 stars I would! I was blessed enough to have a phone call with Dylan about auto insurance and was met with a very friendly and well spoken vibe. He answered all my questions with speed and excellence. I've had dealings with State Farm in the past (not very good ones per se) and he was able strengthen the faith I had left! Although we weren't able to come to a number that would work It was a very pleasant experience. And for me, the people play a huge part on where I take my business. I'll definitely look into giving State Farm a call in the future for insurance!"
We responded:
"Thank you, Austin, for sharing your experience! I'm glad Dylan was able to provide you with a friendly and informative conversation about insurance. It's wonderful to know that he helped restore your confidence in State Farm. Even though we couldn't find the right number this time, we're here whenever you're ready to explore your insurance options again. Feel free to reach out anytime!"
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Iris Knoebl

February 27, 2025

5  out of  5
rating by Iris Knoebl
"Brandon Calabro was great to work with. He answered all my questions and got me a great quote on auto insurance. Highly recommended!!!"
We responded:
"Thank you, Iris, for your wonderful feedback! I'm happy to hear that Brandon provided you with excellent service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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rodrn1

February 26, 2025

5  out of  5
rating by rodrn1
"Brandon is an awesome agent. Very knowledgeable and efficient. He was able to save me money by switching car insurance from Progressive to State Farm. Very nice guy to work with. Thanks Brandon."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Brandon was able to assist you efficiently and help you save money by switching your insurance to State Farm. It's great to know you found him knowledgeable and pleasant to work with. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Kellen Martin

February 21, 2025

5  out of  5
rating by Kellen Martin
"I had a dispute with my insurance company and decided to call this office. Turns out I was paying more with less coverage. Traycie helped me out and was excellent at getting me squared away. Glad I called!"
We responded:
"Thank you, Kellen, for sharing your experience! I'm happy to know that Traycie was able to assist you effectively and help you find better coverage at a lower cost. It's great to hear that calling our office made a positive difference for you. If you have any more questions or need further assistance, feel free to reach out anytime."
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tom durfee

February 20, 2025

5  out of  5
rating by tom durfee
"AbiGail Flakes was my representative and she made switching over to State Farm a pleasure to do. She was very professional and her personality made me feel understood and confident that I was doing the right thing."
We responded:
"Thank you, Tom, for sharing your experience! I'm happy to hear that AbiGail was able to assist you effectively and provide the support you needed. Your confidence in choosing our office means a lot to us. If you need assistance, feel free to reach out to our office."
Profile photo of AbiGail Flakes

AbiGail Flakes

February 19, 2025

5  out of  5
rating by AbiGail Flakes
"This office is a pleasure to work with! Always answering any questions I have and has an awesome protection plan."
We responded:
"Thank you, AbiGail, for your wonderful feedback! I'm glad you're happy with the service and protection plan we offer. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Julia Southland

February 19, 2025

5  out of  5
rating by Julia Southland
"Abigail is informative and very helpful!"
We responded:
"Thank you, Julia! I'm happy to know that Abigail was informative and helpful during your experience. Our team is always here to assist with any of your insurance needs. Feel free to reach out anytime!"
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patty duffee

February 18, 2025

5  out of  5
rating by patty duffee
"Alyssa was very knowledgeable and helpful during the process of switching over my insurance. Highly recommend."
We responded:
"Thank you, Patty, for sharing your experience! I'm glad Alyssa could assist you with switching your insurance. We appreciate your recommendation and are here for any future needs or questions you might have."
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Angela Cooper

February 17, 2025

5  out of  5
rating by Angela Cooper
"You know I have to brag when it’s my daughter, Brittany Cooper. Relationship aside, I hate insurance. But the way Brittany broke it all down and took the time to explain and didn’t try and over sell what I didn’t need made all the difference in the world. Highly recommended!!"
We responded:
"Thank you, Angela! We appreciate you sharing your experience, and it means even more knowing it comes from both a personal and professional perspective. Brittany takes the time to make insurance easier to understand, and it’s great to hear that her approach made a difference for you. We’re always here to help with anything you need. Thanks again for the recommendation!"
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Anne Birgeneau

February 17, 2025

5  out of  5
rating by Anne Birgeneau
"Brittany Cooper was the best! Super sweet and will take time to explain the nitty gritty details with you! She’s the best you’ll find!"
We responded:
"Thank you, Anne, for your wonderful feedback! I'm delighted to hear that Brittany provided such a positive experience and took the time to explain everything in detail. We're grateful to have her on our team. If you have any more questions or need any other assistance, feel free to reach out!"
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Tamara Harden

February 14, 2025

5  out of  5
rating by Tamara Harden
"Will Rentschler's State Farm. His staff Blake Pablo, Kaleb Prichard, and McKenna Dugan deliver top notch Customer Service. All of the staff in this office are pleasant to work with for your policy needs. They don't bombard you with extra policy options. They do offer a sweet Personal Protection policy that you might want to consider."
We responded:
"Thank you, Tamara, for sharing your experience with our team! I'm happy to hear that Blake, Pablo, Kaleb, and McKenna provided excellent service and made your policy needs a breeze. It's great to know you appreciated our approach to offering options without overwhelming you. If you have any questions or need further assistance, feel free to reach out anytime."
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Sherri Stewart

February 11, 2025

4  out of  5
rating by Sherri Stewart
"Our regular State Farm Insurance Company person has retired. Now, this is our new State Farm Insurance Company. Temporarily, they are still great. I finally met our new agent and she is great her name is Jennifer and she's fun, funny, professional."
We responded:
"Sherri, thank you for your positive feedback. I'm glad to hear that you are satisfied with our service even after the transition. If you have any questions or need further assistance, please feel free to reach out. - Will Rentschler - State Farm Insurance Agent, Pensacola, FL"
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Brett Hoover

February 10, 2025

5  out of  5
rating by Brett Hoover
"Alyssa was fantastic in helping me secure car insurance as well as renter insurance. She was knowledgeable, professional, and took the time to explain everything clearly. She made the entire process smooth and stress-free. I really appreciated her attention to detail and excellent customer service. Highly recommend working with her!"
We responded:
"Thank you, Brett, for sharing your experience! I'm glad Alyssa could assist you with your insurance needs. Her dedication to providing clear explanations and exceptional service truly makes a difference. We're grateful for your recommendation and are here for any further insurance needs you may have!"
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Russell Siemer

February 7, 2025

5  out of  5
rating by Russell Siemer
"I have been a customer with this agency since November 2023. Every person I’ve ever spoken to here has always been extremely helpful. I would recommend Will Rentschler State Farm 10 out of 10 times!!!"
We responded:
"Thank you, Russell, for your fantastic feedback! I'm happy to know that our team has been consistently helpful to you. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out anytime!"
Profile photo of Kyler Prichard

Kyler Prichard

February 7, 2025

5  out of  5
rating by Kyler Prichard
"Great group of people! Worked with Kaleb Prichard to set up my car/renters insurance. Everything was super smooth, and I did not have any issues. Highly recommend!"
We responded:
"Thank you, Kyler, for sharing your experience! I'm happy to hear that Kaleb made setting up your insurance a smooth process. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Stacey Craig

Stacey Craig

February 7, 2025

5  out of  5
rating by Stacey Craig
"I have been blown away with the level of customer service & professionalism that Will and his team have shown me. I’ve never had an Insurance Agent or company actually care about what’s best for me and my family. I’ve been with Will’s office for over 3 years now and I have ALWAYS felt valued & respected. I recently realized that I needed additional Life insurance and was able to meet with Chase, the Life Specialist in Will’s office. It could not have been a more professional and smooth process. Chase listened to me and took his time to explain what my options were. In the end I was able to make an educated decision that has given me & my family peace of mind! Thank You again to Will, Chase, and the entire Team at Will Rentschler State Farm!"
We responded:
"Thank you so much, Stacey, for your kind words! I'm delighted to hear that you feel valued and respected by our team. It's wonderful to know that Chase was able to assist you with your insurance needs and provide clarity on your options. Your peace of mind is important to us, and we're here for any future questions or needs you may have. Thank you for being a part of our community for over three years!"
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David Wheeler

February 6, 2025

5  out of  5
rating by David Wheeler
"Went above and beyond!"
We responded:
"Thank you, David! I'm glad to know that our efforts made a positive impact on your experience. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Daniel Neal Sr.

February 3, 2025

5  out of  5
rating by Daniel Neal Sr.
"Wonderful service, friendly agents, at a great cost."
We responded:
"Thank you, Daniel, for your kind words! I'm happy to know that you found our service wonderful and our team friendly. It's great to see that our efforts to offer competitive rates are appreciated."
Profile photo of Sally Griggs

Sally Griggs

January 31, 2025

5  out of  5
rating by Sally Griggs
"I was helped by Chase McLelland and he was very friendly, yet very professional and helpful. He answered all my questions without making me feel that I was being rushed. And Will Rentschler helped me also by just adding his input so that I would be as well informed as possible before making my decision regarding insurance. I highly recommend this office for your insurance needs."
We responded:
"Thank you, Sally, for sharing your experience! I'm glad to hear that Chase was friendly and professional, ensuring all your questions were answered thoroughly. It's great to know that my input was helpful in making your decision. We appreciate your recommendation and are here for any future insurance needs you may have!"